Ever discover a brand, product, or service because of their compelling website content, a peer recommendation or review and not because of an ad? You’re not alone and that’s because successful content marketing strategies know how to zero in on their audience, evoking more trust and appeal.
In order to effectively communicate with your audience, you have to listen to your audience. Thus the phrase “listen before you speak” comes into play. With the help of social listening, not only are you able to find out what’s being said, but how it’s said, whos saying it, and ultimately turning this data into actionable insights for your marketing strategy to create content that converts.
Here are 5 key ways to get you started!
Listen to what people have to say about your brand. What do people really think about your brand? What are some of the complaints? What are segments in your audience based on gender or other demographics?
This will broaden your scope as to your positioning in the marketplace, and to reveal opportunities that lie within your competitors’ strengths and weaknesses. Conversations happening with your competitors also allows you to audit their content to determine what can be adapted or abandoned based on their performance.
Raw data will avail nothing, no matter how abundant, unless you do something with it. With the help of Nuvi listen you’re able to identify key trends and insights from following steps 1 and 2 that will contribute to your strategy’s arsenal. Some of these trends include top influencers:
Or even top keyword trends:
In the example screenshots above, we can use the intel collected to determine who the top influencers are that’s driving the conversation and who can potentially be implored to drive your brand’s awareness in the long run. Likewise, you can draw key takeaways from the trending keywords to dial in your tone of voice or perhaps emerging themes to write about for future content pieces or campaigns. Over time, you’ll even be able to formulate customer personas based on different recurrences in the data, allowing you to customize your strategy to cater to the varying communities within the conversation.
Last but not least, test out your content and further analyze. Testing out your content means to ideate, publish, and syndicate your content through all channels. Learn from your successes as well as your failures. And the awesome thing is social listening can help with measuring performance and growth of your campaign as you monitor or track it. See how your content has sparked more conversation or has expanded your brand’s presence.
Social listening is paramount in driving content marketing strategies in the right direction. It provides fresh perspectives and spurs new content ideas that are impactful and relevant. Thus, social listening helps your brand create content that converts like never before.