Actively reach and impact the conversations around your brand and industry - all in real-time. See the engagement users have with your accounts across all of the major social platforms and jump in and respond or escalate an issue internally with our unified inbox.
Create tickets for inbound messages and assign responsibility to respond instantly in Nuvi Engage. Snooze messages that aren’t important but need a future response. Want a summary of past engagements with a user? Ping your team so they know they’re needed.
Each user’s data is remembered. Have a problem user? Leave a note that will help deal with their future issues. Nuvi Engage integrates with your Salesforce and most CRM’s so you can get a full picture of those engaging with your content.